Frequently Asked Questions

How do I gain access to the Home Ownership Assistance Benefit?

Your employer must include our benefit in their employee benefits package. To participate, employees need to complete the benefit enrollment form.

What is the process for working with First Home Partners if I'm currently renting?

We want to build a relationship with you, fostering confidence and trust in us as you prepare for homeownership. During this preparation period, we provide guidance on strengthening your credit score, understanding your mortgage options, and planning your home buying timeline. When you're ready to start shopping, we'll connect you with a licensed Coldwell Banker agent in your local market.

What is the process for working with First Home Partners if I’m currently a homeowner?

We will connect a prospective seller with a licensed Coldwell Banker agent in their local market. The agent will list and advertise the property, schedule showings and open houses, evaluate offers, negotiate on your behalf, attend inspections and prepare the necessary paperwork. We recommend using the same agent for your home buying needs to have the entire process go more smoothly. Once the transaction is complete, our benefit features are activated.

What are my options if my assigned agent isn't meeting my expectations?

Your buyer representation agreement is with First Home Partners, not the assigned agent. This gives you the flexibility to choose a different agent if you are unsatisfied with their efforts or your relationship with them.

Is there someone I can talk to if I have more questions?

Absolutely! If you have additional questions, contact us and we will schedule a time to talk with you over the phone or virtually.